Partial service interruption in Azure data center East US

Incident Report for Optimizely Service

Resolved

All services has been stable since the previous update so we consider this incident to resolved.

Any questions can be sent to support@episerver.com or call:

Worldwide: +46 8 555 827 50
United States: +1 888 726 81 27 (Toll Free)
United Kingdom: +44 800 066 4784 (Toll Free)
Australia: +61 280 363 161
Posted Apr 10, 2016 - 05:51 UTC

Monitoring

Microsoft has just reported that all services in Azure data center East US should be restored to normal operation again. We will monitor the outcome.

Any questions can be sent to support@episerver.com or call:

Worldwide: +46 8 555 827 50
United States: +1 888 726 81 27 (Toll Free)
United Kingdom: +44 800 066 4784 (Toll Free)
Australia: +61 280 363 161
Posted Apr 10, 2016 - 02:45 UTC

Identified

According to Microsoft initial investigation the issue is due to an underlying Storage dependency. Engineers are actively investigating the path to mitigation.

Any questions can be sent to support@episerver.com or call:

Worldwide: +46 8 555 827 50
United States: +1 888 726 81 27 (Toll Free)
United Kingdom: +44 800 066 4784 (Toll Free)
Australia: +61 280 363 161
Posted Apr 09, 2016 - 18:25 UTC

Investigating

Microsoft has recently reported connection failures or long latencies when attempting to access Virtual Machines, Cloud Services, Web Apps, HDInsight, Storage, SQL Database, and Azure Search in Azure data center East US. Customers in this location may therefor experience intermittent outages at the moment.

More information may be found here: https://azure.microsoft.com/en-us/status/

Any questions can be sent to support@episerver.com or call:

Worldwide: +46 8 555 827 50
United States: +1 888 726 81 27 (Toll Free)
United Kingdom: +44 800 066 4784 (Toll Free)
Australia: +61 280 363 161
Posted Apr 09, 2016 - 18:19 UTC