Microsoft App Service & SQL Database Outage in East US

Incident Report for Optimizely Service

Resolved

This incident has been resolved.

Posted Apr 04, 2024 - 06:57 UTC

Monitoring

A fix has been implemented by the third party provider and we are closely monitoring the results.

Posted Apr 04, 2024 - 04:47 UTC

Identified

Our third party provider (Microsoft) has identified the issue and actively working on a resolution.

Posted Apr 04, 2024 - 01:50 UTC

Investigating

We are currently investigating an issue impacting a subset of clients using App Services & SQL Database in East US. We are working closely with the third party provider to mitigate the impact. We will provide more updates as soon as they become available. Thank you for your patience!

Posted Apr 04, 2024 - 01:29 UTC

This incident affected: Digital Experience Cloud Service - NA Region (East US) and Configured Commerce – NA Region.