Upgrade of Product Information Management (PIM), 9-10 September 2026

Scheduled Maintenance Report for Optimizely Service

Completed

The scheduled maintenance has been completed.

Posted Sep 10, 2026 - 04:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 09, 2026 - 22:00 UTC

Scheduled

The Product Information Management (PIM) service will undergo a product upgrade, starting on September 9th at 22:00 (UTC) and ending at 04:00 (UTC) on September 10th (6 hour window, actual downtime is expected to be 30-60 minutes).

For an estimated 30-60 minutes during the service window, the PIM application will be stopped and PIM tenants will not be able to log in and perform normal activities. This affects all PIM clients.

Posted Aug 14, 2026 - 09:39 UTC

This scheduled maintenance affected: Configured Commerce: Product Information Management (PIM) – NA Region.