Optimizely Data Platform - Degraded data ingest and processing for GraphQL and RTS in NA

Incident Report for Optimizely Service

Resolved

This incident has been resolved.
Posted Sep 17, 2025 - 17:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2025 - 13:35 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 17, 2025 - 13:34 UTC

Investigating

We are currently investigating this issue.
Posted Sep 17, 2025 - 10:54 UTC
This incident affected: Optimizely Data Platform - NA Region (Data Ingestion and Processing).