Profile Store for US East Intermittently Responding

Incident Report for Optimizely Service

Resolved

This incident has been resolved. We will continue our investigation to establish the full root cause and resolution.
Posted Sep 06, 2021 - 02:39 UTC

Update

We are continuing our efforts on short and long term corrective actions to stabilize the service. At this moment, service is reporting full functionality and we will continue to closely monitor the health of the service.
Posted Sep 03, 2021 - 20:10 UTC

Monitoring

We are currently working on short and long term corrective actions to stabilize the service. At this moment, service is reporting full functionality and we are continuing to closely monitor the health of the service.

If the situation changes we will provide a new update.
Posted Sep 03, 2021 - 07:08 UTC

Update

We are continuing to implement and monitor mitigation efforts
Posted Sep 02, 2021 - 20:39 UTC

Identified

The issue has been identified and we are currently working on mitigation. Tracking data is currently being accepted and placed in the queue for it to process later once the issue is resolved.
Posted Sep 02, 2021 - 18:21 UTC

Investigating

Optimizely is currently investigating the issue.
Posted Sep 02, 2021 - 17:26 UTC