Cloudflare issue causing Provisioning & Migration disruptions

Incident Report for Optimizely Service

Resolved

This incident has been resolved
Posted Jan 17, 2024 - 16:47 UTC

Monitoring

Cloudflare has implemented a fix. All alerts have been cleared and the service is reporting full functionality. We continue to monitor the situation.
Posted Jan 17, 2024 - 12:37 UTC

Update

Cloudflare's engineering team is still working on a resolution. We will provide further update as soon as it is available. Thanks for your patience.
Posted Jan 17, 2024 - 09:02 UTC

Update

Cloudflare's engineering team is still working to fix the issue. We will provide further update as soon as it is available. Thanks for your patience.
Posted Jan 17, 2024 - 02:24 UTC

Update

Cloudflare is continuing to work on a fix for this issue
Posted Jan 16, 2024 - 22:17 UTC

Identified

Cloudflare has identified the issue and they are working on a resolution
Posted Jan 16, 2024 - 19:47 UTC

Investigating

We are aware of an active incident with Cloudflare that is causing disruptions to lazy provisioning and migrations for a subset of our customers. We will provide more updates as soon as they become available. Thank you for your patience!
Posted Jan 16, 2024 - 18:51 UTC
This incident affected: Digital Experience Cloud Service - APAC Region (Australia East, Australia Southeast, Japan East, Southeast Asia), Digital Experience Cloud Service - EMEA Region (North Europe, West Europe, Norway East, Sweden Central, UK South, UAE North), and Digital Experience Cloud Service - NA Region (Canada East, Canada Central, East US, East US 2, North Central US, West US, West US 2).