This incident has been Resolved, and the Product team has initiated with the CSMs to notify their customers which require a redeployment.
Posted Aug 14, 2024 - 21:09 UTC
Update
We have identified an ongoing intermittent issue regarding a DNS conflict which may impact multiple customers and/or sites. Teams have identified an immediate mitigation for this issue to reset the ports being used for DNS queries on affected nodes. -- Optimizely has identified a fix for this problem and has implemented it in infrastructure configuration. This change requires a redeploy of the customer environment. If you are experiencing this issue, please request a non-op/null redeploy of your current code to your instance that is affected.
Posted Aug 14, 2024 - 17:53 UTC
Identified
We have identified an ongoing intermittent issue regarding a DNS conflict which may impact multiple customers and/or sites. Teams have identified an immediate mitigation for this issue to reset the ports being used for DNS queries on affected nodes.
Posted Aug 14, 2024 - 16:35 UTC
This incident affected: Configured Commerce – NA Region.
