Optimizely Personalization Results Unavailable
Incident Report for Optimizely.com
Resolved
Personalization results have been restored for all campaigns.
Posted 17 days ago. Jan 29, 2019 - 18:43 PST
Identified
A workaround to restore results data for many campaigns was successful. We are continuing to work on restoring availability for the remaining personalization campaign results.
Posted 17 days ago. Jan 29, 2019 - 17:52 PST
Update
We are continuing to investigate this issue.
Posted 17 days ago. Jan 29, 2019 - 17:27 PST
Investigating
A failover to secondary datastore during a routine maintenance didn't work as expected and Optimizely Personalization results are unable to load in campaign results pages since approximately 2pm PST. We are working to restore availability.
Posted 17 days ago. Jan 29, 2019 - 17:25 PST